Know what you can get back, not just what reports as backed up
Backup & Recovery
A green checkmark on a backup report is not the same as a restore that works. We manage the copies and prove the recovery.
What we take care of
Copies That Hold Up When It Counts
A backup only matters if the right data is in it, someone notices when it fails, and the restore has been tried. We handle all three.
-
Defined Backup Coverage
Files, devices, servers, and cloud data are included by agreement, so the folder everyone needed does not turn out to be the one that was never in the job.
-
Monitored Backup Jobs
Failed jobs, missed devices, and capacity warnings get reviewed by a person, not left in a dashboard. A backup that failed last Tuesday should not be a surprise during a recovery.
-
Protected Copies & Retention
Offsite copies and retention rules mean one dead laptop or one bad deletion is not the end of a file's history. Microsoft 365 and Google Workspace data is covered too, not assumed recoverable.
-
Restore Testing & Priorities
Restores get tested while everything is calm, and the recovery order is decided before it matters. Nobody should be choosing what comes back first during an outage.
What owners ask us
Straight Answers
-
Doesn't the cloud already back everything up?
No. Microsoft 365 and Google Workspace keep your data available, but deleted files and compromised accounts are your problem. Cloud providers recover their service, not your specific mistakes.
-
How do we know the backups actually work?
We test restores, not just jobs. A green status means the copy ran. A tested restore means the data came back usable, and that is the only version of success that counts.
-
What would recovery actually look like for us?
Before an emergency, we agree on what gets restored first, who makes that call, and how long each step takes. The day something fails, the plan is already written.